Frequently asked questions

Shipping policy

Standard shipping is 3-5 days

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• ‌Orders will be delivered Monday - Saturday. Please allow one extra working day during Bank Holidays.

• Once your order has been dispatched, you will receive an email to confirm and a tracking number.

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If you would like next day delivery, this can be arranged at an additional cost. Please email order to bwbproducts@hotmail.com

Return policy

If you are not satisfied with any product, we offer a free returns service. All we ask is that the product is returned to us within 28 days of purchase.

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You can return your product for an exchange or refund to the original payment method. If the product is damaged we will replace with a new product.